10 Crucial Tips You Need to
Know When Choosing a
Medical Alert System

The following information will help you make the right
decision when choosing the best medical alert provider.

2 Low pricing should not be your only criteria for a medical alert system. Reputable providers cannot offer you proper medical alert service below market rates.

Why pay $40.00 or $50.00? Don't be fooled by pricing just because of celebrity endorses their product or company has a name you think you recognize. You the customer has to pay the higher price so they can pay that celebrity. Now if the offer sounds too good to be true then it probably is. Don't over pay.

3 Insist on at least a 30-day money back trial.

Medical alert providers who are confident in their service will always offer a money back trial which gives you the opportunity to try a medical alert system without any financial risk.

The way that Alert Medical Response system works is . . . management reviews emergency calls on a daily basis to ensure that proper service is being given. Only companies that have their own monitoring center can perform these critical self-evaluations.

4 Get real customer testimonials.

See what people are saying about the company. Check for customer testimonials and read them.

5 Ask about the training process for operators.

It's all about the service. In the case of an emergency, you will want qualified Care Specialists to assist you when every second counts. Always ask what type of staff training is provided.

Alert Medical Response Care Specialists receive at least 6 weeks of extensive training. Ongoing training is a staple of our environment.

6 Will there be 24/7 customer & technical support?
Most medical alert providers have limited customer service hours.

What happens if you are having difficulty using the system? Or perhaps you have questions about your service? Make sure to ask if the medical alert company has a 24/7-customer support line available in addition to monitoring service.

7 Ask them how long they have been in business.

Experience is extremely important. Dealing with someone who has been in the life safety monitoring business a short time is ill advised.

8 Make sure your system includes repair & replacement service.

Alert Medical Response include Repair/Replacement Service for as long as you are a customer.

9 Is the monitoring center UL listed?

Underwriters Laboratories (UL) listed is the recognized standard for all monitoring centers. The UL listing is a sign that the facility continues to meet the high standards of UL. If the monitoring center that you are considering is not UL listed, you would be well advised to not consider them as an option.

10 Does the system automatically test itself every week?

This is one of the most important functions you have to check. Alert Medical Response console sends a silent signal to the monitoring facility on a weekly basis, reporting that your medical alert system is connected and functioning.

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